Numbers to Call

Report unsafe circumstances or suspicious activity near an ATM to the police: (0900) 8844 (local rate), 24/7.

Report unsafe circumstances or suspicious activity near a POS terminal to the national hotline (030) 283 65 55. Mondays to Saturdays from 8.30 a.m. to 6 p.m. and on Sundays from 11 a.m. to 6 p.m.

Card loss or theft

Immediately report loss or theft of your debit card, credit card or e-purse to your bank. The numbers below are available 24/7. Your debit and/or credit card will then be immediately blocked, so that others cannot abuse it. Make a note of the correct number in your mobile phone or diary.

Debit Card and E-purse (Chipknip)

ABN AMRO (Netherlands): 0900 - 0024 (local rate)
ABN AMRO (abroad): +31 (0) 10 241 17 20
ING Bank: +31 (0) 58 212 60 00
Rabobank: +31 (0) 499 499 112
Other banks (Netherlands): 0800 - 0313 (free)
Other banks (abroad): +31 (0) 30 283 53 72 (also via 'collect call')

Credit Cards

ABN AMRO Bank (Netherlands): 0900 - 80 16 (local rate)
ABN AMRO Bank (abroad): +31 342 45 33 82
ING Card: +31 (0) 20 680 20 02
Cards of ING Bank: +31 (0) 58 212 60 00
Cards of Rabobank: +31 (0) 499 499 112

Non-bank Visa Cards and MasterCards (International Card Services)

+31 (0) 20 660 06 11
PaySquare Cards: +31 (0) 30 283 55 55

Reporting phishing- / false e-mails

ABN AMRO Bank: valse-email@nl.abnamro.com
ING Bank: valse-email@ing.nl
Rabobank: valse-email@rabobank.nl
SNS Bank: valse-email@sns.nl

Online banking

For questions about safe (online) banking at your own bank, go to the bank’s website. A list of these websites can be found in the FAQ section.